STORE POLICY

Refund & Return Policy

At China Lynn’s Closet, we are committed to providing quality products and excellent customer service. Please read our refund policy carefully before placing your order.

Order Processing

All items are pre-order unless otherwise stated. Orders are processed after payment has been received and are submitted to our supplier. Please allow the processing and shipping timeframe displayed on our website before contacting us regarding your order.

All Sales Are Final

Due to the nature of our business and our products being made to order and/or pre-ordered, all sales are final. We do not offer refunds, returns, or exchanges for:

Change of mind

Incorrect item, size, or color selected by the customer

Delays that are within the stated processing and shipping timeframe

Refused or abandoned packages

Please review your order carefully before completing your purchase.

Damaged or Incorrect Items

If you receive an item that is damaged, defective, or incorrect, you must contact us within 48 hours of delivery by emailing us with:

Your order number

Clear photos of the item

Photos of the packaging (if applicable)

Once reviewed, we will determine whether a replacement, store credit, or another resolution is appropriate.

Lost Packages

Once your order has been shipped and tracking information has been provided, the shipping carrier is responsible for delivery. We are not responsible for packages that are lost, stolen, or delayed after they have been accepted by the carrier. Customers should file any necessary claims directly with the shipping carrier.

Chargebacks

By placing an order, you agree to our processing and shipping times and this Refund Policy. Filing a chargeback for an order that is still within our stated processing timeframe or for reasons that violate this policy may be disputed with supporting documentation, including our published policies, order records, tracking information, and customer communications.

Order Cancellations